Cancellation & refund policy
Last updated 2 November 2026 · Version 2026-11-01
Plans change, and life happens. This explains what to expect if you need to cancel, and what happens if a workshop has to be cancelled from this end.
How to cancel
Write to archangelg9@gmail.com or message +91 99620 36811 on WhatsApp, and quote your reference (it looks like SSA-ANG26-KV7Q and is on your confirmation screen). Your cancellation counts from when that message arrives.
Workshops, courses and teacher trainings
| When you cancel | What is returned |
|---|---|
| More than 14 days before it starts | Full refund, less any bank or payment charges |
| 7 to 14 days before | 50% refund, or full credit towards a later date |
| Less than 7 days before | No refund, but you may transfer your place to someone else, or ask to move to a later date, which is usually agreed |
| After it has started | No refund |
If you simply do not come and have not been in touch, no refund is due.
Sacred journeys
Journeys are different, because flights, hotels and operators are booked and paid for long in advance and that money cannot be recovered.
- Deposits are non-refundable once your place is booked with the operator.
- More than 60 days before departure: everything except the deposit is refunded, less anything already paid to operators on your behalf.
- Between 30 and 60 days: refunds depend entirely on what the operators will release, and will be shown to you honestly.
- Less than 30 days before departure: no refund is possible.
Please take travel insurance. It is the only thing that protects you if you have to cancel a journey for health or family reasons.
If the school cancels
If a workshop or journey is cancelled, or a date is moved and the new one doesn't suit you, you get a full refund, including any deposit. If a workshop has to move online, you may take the online place or have a full refund.
Where travel is involved, the refund covers what you paid to the school. It cannot cover flights or hotels you booked yourself, which is again why insurance matters.
How refunds are paid
Refunds go back the way the payment came, to the UPI account or the card used. They are started within 7 working days of agreeing the refund, and usually appear within 5 to 10 working days after that, depending on your bank.
Products
Candles, soaps and crystals are made by hand in small batches. If something arrives damaged or isn't what you ordered, tell us within 7 days with a photograph and it will be replaced or refunded. Because they are personal-care items made to order, they cannot be returned simply because you changed your mind.
If something has gone wrong
Please get in touch before anything else. Manjula answers personally, and most things are sorted out in a conversation.
Manjula Singh · School for Self Ascension · Chennai, India
archangelg9@gmail.com ·
+91 99620 36811